This Privacy Policy explains how Momo.md (hereinafter referred to as "Momo", "we", "our" or "us") collects, uses, stores and protects customers’ personal data when using our restaurants, the website momo.md, mobile apps, delivery, and other services (the “Services”).
We are committed to transparency and to safeguarding your privacy in accordance with applicable laws, including Regulation (EU) 2016/679 (GDPR).
Contact information: name, phone, e-mail.
Delivery details: address, delivery instructions.
Payment information: processed via payment providers.
Order history and customer preferences.
Technical information: IP address, cookies, browsing behavior.
Marketing information (with consent): newsletter subscription, loyalty programs, promo codes.
To process and deliver your orders.
To fulfill contractual and legal obligations.
To communicate with you (notifications, offers).
To improve services and analyze performance.
To run marketing campaigns (with your consent).
To ensure security, prevent fraud and technical errors.
Your data may be shared with:
couriers and delivery services,
banks and payment providers,
IT providers (hosting, CRM, analytics),
advertising platforms (Google, Meta, Glovo) – only with your consent,
public authorities, as required by law.
Orders and payment data: 3–5 years (legal requirement).
Contact details for marketing: until consent is withdrawn.
Cookies: according to their lifetime.
We use cookies for site functionality, traffic analytics and ad personalization. You may manage your cookie settings in your browser.
We use secure servers, SSL encryption and restricted staff access. However, no data transmission over the internet can be guaranteed to be completely secure.
You have the right to:
request access to your data,
correct or delete it,
restrict processing,
object to processing,
request data portability,
withdraw your consent at any time.
Requests should be sent to: [email protected].
Our services are not intended for individuals under the age of 18.
We may update this Privacy Policy from time to time. The updated version will always be published on our website.
Chișinău, Republic of Moldova, Momo.md Privacy Policy (full version, English)
Effective Date: ___
This Privacy Policy explains how Momo.md (hereinafter referred to as "Momo", "we", "our" or "us") collects, uses, stores and protects customers’ personal data when using our restaurants, the website momo.md, mobile apps, delivery, and other services (the “Services”).
We are committed to transparency and to safeguarding your privacy in accordance with applicable laws, including Regulation (EU) 2016/679 (GDPR).
Contact information: name, phone, e-mail.
Delivery details: address, delivery instructions.
Payment information: processed via payment providers.
Order history and customer preferences.
Technical information: IP address, cookies, browsing behavior.
Marketing information (with consent): newsletter subscription, loyalty programs, promo codes.
To process and deliver your orders.
To fulfill contractual and legal obligations.
To communicate with you (notifications, offers).
To improve services and analyze performance.
To run marketing campaigns (with your consent).
To ensure security, prevent fraud and technical errors.
Your data may be shared with:
couriers and delivery services,
banks and payment providers,
IT providers (hosting, CRM, analytics),
advertising platforms (Google, Meta, Glovo) – only with your consent,
public authorities, as required by law.
Orders and payment data: 3–5 years (legal requirement).
Contact details for marketing: until consent is withdrawn.
Cookies: according to their lifetime.
We use cookies for site functionality, traffic analytics and ad personalization. You may manage your cookie settings in your browser.
We use secure servers, SSL encryption and restricted staff access. However, no data transmission over the internet can be guaranteed to be completely secure.
You have the right to:
request access to your data,
correct or delete it,
restrict processing,
object to processing,
request data portability,
withdraw your consent at any time.
Requests should be sent to: [email protected].
Our services are not intended for individuals under the age of 18.
We may update this Privacy Policy from time to time. The updated version will always be published on our website.
[email protected]
Chișinău, Republic of Moldova, Bulevardul Moscova 14/1